What Does Pet Insurance Cover and What Doesn’t It Cover?

Hi, I’m Maria, Kanguro’s Veterinarian Nurse, and today I want to clear up a common question many pet owners have: What does pet insurance cover, and what doesn’t it cover? Knowing this will help you make better decisions to protect your furry friend and avoid unpleasant surprises.

What Kanguro Pet Insurance Covers

Our pet insurance is designed to give you peace of mind when the unexpected happens.

Here’s what we do cover:

• Veterinary emergencies: From fractures to poisonings.

• Routine consultations: Including general check-ups and health exams.

• Vaccinations: To protect your pet from common diseases.

• Preventive medication: Such as treatments for fleas, ticks, and heartworms.

• Diagnostic tests: Including X-rays, ultrasounds, and bloodwork.

• 24/7 Televet assistance: Talk to a veterinarian in under 30 seconds.

• Quick reimbursements: Submit claims easily through our app.

  
  

What Pet Insurance Doesn’t Cover

It’s important to know that some common exclusions apply:

• Pre-existing conditions: Illnesses or injuries diagnosed before purchasing the insurance.

• Congenital or hereditary problems: That manifested before coverage.

• Cosmetic care: Such as haircuts or purely cosmetic dental cleaning.

• Specialized food: Prescribed diets unless part of a medical treatment.

• Behavioral issues: Unless related to medical conditions.

• Non-veterinary services: Such as boarding or daycare.

  
  

Why Choose Kanguro?

At Kanguro, we want you to have peace of mind knowing your pet is protected:

• Plans tailored to your needs: From prevention to emergencies.

• Exclusive discounts: 10% at Roam Pets and benefits with Woofgang Bakery.

• 24/7 Televet: Always ready to help.

Maria’s Tip: Keep your pet’s vaccinations and preventive check-ups up to date to avoid complications.

If you have questions about how to better protect your pet, I’m here to help.